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PRIVACY POLICY

Interface Oy's Privacy Statement

Interface Oy's Privacy Statement
REGISTRAR
Interface Oy handles customer information for order processing, customer relationship management, and direct marketing purposes. In addition, we are reviewing our website visitors' data for analytical purposes.

CONTACT
Registrar Contacts:
Interface Oy
Business ID 1068486-3
Viilukatu 11
18130 Heinola
interface@interface.fi
tel. +358 20 757 1830

Person in charge of the register:
Tuukka Leppänen
Interface Oy
tuukka.leppanen@interface.fi

COLLECTED INFORMATION
The information we collect may include:

- First and last name - email address - mailing address - telephone number - other additional information provided by the customer - order and delivery history - selected payment method - any other communication and / or complaints - direct marketing consent and bans - for corporate customers, company name and business ID and possible contact person - Your IP address - operating system and device type - the products you are looking for on the website - history of the website.
SEALS AND ANALYTICAL TOOLS We use cookies to improve the usability and functionality of our website. In addition, we use cookies to collect analytical information and integrate social media accounts into our site. A cookie is a small text file that is stored on a user's computer. If you don't want sites to store cookies on your computer, you can block cookies from your browser settings. In this case, we cannot guarantee that our website works in the best possible way. We use the Google Analytics tool. More information about Google Analytics privacy is available in their privacy statement. HOW DO WE GET PERSONAL INFORMATION? In principle, we will receive the personal data processed in accordance with this Privacy Statement from the data subjects themselves upon registration as an order or newsletter. Technical analytics data is automatically saved during the visit.

 

PURPOSE AND BASIS OF DATA PROCESSING
In addition, personal data may be used for the following uses in accordance with law and consent:

Order processing We process personal information for processing, confirming, and delivering an order. In addition, personal data may be processed in connection with claims or warranties regarding the order or product.
Customer communication and customer relationship management Customer information can be used for customer service, communication and customer relationship management and maintenance.

Direct Marketing purposes If you have subscribed to our newsletter or otherwise expressed your wish to receive direct marketing material, we may process your personal information to send you direct marketing material, such as information about our products, current promotions and events.
Basics of processing personal data We handle personal information to fulfill our contractual obligations to the data subject, or to take action prior to the conclusion of the agreement. In addition, we process personal information based on consent when the data subject has given consent to the processing of personal data, and on the basis of a legitimate interest to maintain and develop our business, for example, to collect web analytics. The data subject has the right to withdraw his consent at any time by contacting us by email.
Transfer of data outside the EU or EEA area In principle, the data will not be transferred or stored outside the EU and the EEA, if this is done, the terms and conditions of the EU Data Protection Regulation will apply to the transfer and storage. Any possible transfer of data to the United States will take place between the EU and the US on EU-U.S. Under the terms of the Privacy Shield Agreement. RETENTION We retain personal data of our customers only for as long as required by law or as necessary for the purposes specified above.
YOUR RIGHTS

Right to access information Registrants have the right to access their personal data processed by Interface. You may want to contact us to find out what personal data we are processing and for what purpose.
Right to claim information repair You have the right to receive erroneous, inaccurate, incomplete, outdated or unnecessary personal information that we retain, correct or supplement from our action. By contacting us, you can update your contact information or other personal information, for example.
Right to demand deletion of information You can ask us to delete your personal information. If we do not have a legitimate reason not to delete the information, we will take the measures that are appropriate to your request. For example, such a reason may be an obligation under the accounting law to retain information or the need to retain order information to verify a potential warranty statement.
Right of objection and right to restrict processing You have the right to oppose the processing or profiling of your information if your data is processed for direct marketing. You also have the right to request that you restrict the processing of your personal information, including when the information about you is incorrect. In addition, you may, in certain special circumstances, have the right to oppose the processing of your personal data if it is based on a personal situation.
Right to transfer data from one system to another The data subject has the right to receive their personal data in a structured and commonly used form and independently transfer the information to a third party. Using rights
If you wish to use one of the above rights, please send us the following information by mail or email: name, address, telephone number and copy of valid ID. In order to prove your identity, we may request the submission of additional information. We can reject requests that are repeated too often, are excessive or are clearly unfounded.
DIRECT MARKETING
If you have agreed to receive direct marketing, for example, by subscribing to a newsletter, we may send you newsletters regarding our products, offers or events. The data subject always has the right to prohibit us from using personal data for direct marketing, market research or profiling by taking us. contact us according to the contact details above or by using the option to cancel your order with direct marketing messages.

DATA SECURITY
We have implemented administrative, organizational, technical and physical safeguards to protect the personal data we collect and process. Our security measures are designed to maintain an appropriate level of confidentiality, integrity, and availability. Personal data may only be processed by persons whose duties are justified on behalf of them. Personal information is protected against unauthorized access by appropriate user IDs, passwords, and permissions.

Making a complaint
You have the right to appeal to the Supervisory Authority if you experience the processing of personal data by Interface to be in breach of data protection law.